Debt Collection Services
Tailored B2B Debt Collection Services for Australian Businesses
At alanassociates, we specialise in helping Australian businesses recover overdue invoices, aged debtors, and bad debts — efficiently, respectfully, and without damaging client relationships. Every call and email is handled personally by Alan Schwartz, a debt collection professional with over 20 years of hands-on experience.
Whether you have a few overdue invoices or an entire list of aged debtors, Alan offers flexible options designed to fit the way your business operates.
1. Aged Debtors Collection (Over 30 Days)
Best for: Businesses with ongoing overdue accounts and regular clients.If your Accounts Receivable list is growing past 30 days, this service ensures your invoices are followed up consistently and payments are received directly by you.
How it works:
You send Alan your Aged Debtors Trial Balance (30 days +).
Alan personally contacts each client, professionally encouraging prompt payment.
Payments go straight to your business — no middleman.
You receive a weekly Excel report showing all promises to pay and invoices cleared.
Alan invoices weekly on a flat fee or contingency basis, whichever suits you best.
Why it works:
This proactive, personal approach helps maintain your business reputation while reducing your outstanding debt levels and improving cash flow.
2. Sporadic or Bad Debt Recovery (Over 60–90 Days)
Best for: One-off problem invoices or long-overdue accounts.When invoices go beyond 60 or 90 days, they often slip into “doubtful debt” territory. Alan’s focused, persistent approach helps recover these debts without the heavy-handed tactics often used by large agencies.
How it works:
You send through your overdue invoices (no ledger required).
Alan makes consistent, respectful follow-ups with the debtor.
Once payment is made, you’re billed just 8% of the recovered invoice amount.
Why it works:
You only pay when you get results. With 69% of first contacts paying and another 23% after the second, this method delivers real returns on debts that many businesses would otherwise write off.
3. Accounts Receivable Management & Reporting
Best for: Businesses seeking ongoing help with managing and reporting on outstanding accounts.alanassociates provides Accounts Receivable (A/R) support to help you understand and manage your debtors more effectively.
Services include:
Aged Debtor Analytics – reports by customer, age, and business segment
AR Aging Reports – to identify overdue accounts before they become uncollectable
Dispute & Deduction Tracking – logging communication and reasons for delays
Promise-to-Pay Schedules – track debtor commitments and monitor follow-ups
This service is ideal for small to medium businesses without a dedicated credit control team but who want better visibility and reporting of their receivables.
4. Debt Collection Consulting & Training
Best for: Businesses that want to manage some collections internally but need guidance.Alan can help you set up better debt collection processes, from how to structure customer communication through to knowing when to escalate overdue invoices.
Consulting may cover:
Best practices for customer credit management
How to read Aged Debtor reports effectively
Designing efficient follow-up workflows
When to outsource vs. manage in-house
This helps your internal team stay on top of collections, preventing future build-up of overdue accounts.
5. Customised Outsourced Debt Collection Solutions
Best for: Businesses needing flexible, ongoing debt recovery support.Alan can tailor a hybrid model combining both methods:
Continuous follow-up on all 30-day+ accounts
Special focus on problem or aged debts
Regular reporting, direct client communication, and dispute management
Month-to-month arrangements — no contracts required
This allows your business to stay focused on core operations while Alan ensures your cash flow remains healthy.
Why Businesses Choose alanassociates
Personal Service, Not a Call Centre–
Every communication is handled directly by Alan, not automated systems or offshore staff.
Firm but Friendly Approach
Maintains professionalism and your client relationships.
Transparent Weekly Reporting
Always know who’s paid, who’s promised, and who needs follow-up.
Flexible Fee Structures
Choose between flat-rate or results-based options.
No Contracts, No Risk
Try the service; if you’re unhappy, stop anytime.
Confidential & Secure
All information handled securely and ethically.
Getting Started Is Easy
Call Alan - 0414 781 639
Email - alan@alansdebtcollection.com.au